FraudGuard Pro

Enterprise Fraud Management Suite
All Systems Operational

Fraud Management Workflow Automation

Design, deploy, and monitor automated fraud investigation workflows. Reduce manual effort, ensure consistent handling, and accelerate case resolution with intelligent orchestration.

Workflow Management
18
Active Workflows
+2 deployed this week
View Library
3,247
Cases Automated (30 Days)
Avg. time saved: 1h 18m/case
Efficiency Gain
96.4%
Workflow Success Rate
Executions completed without error
Above Target
2
Workflows Needing Review
Due for quarterly optimization audit
Action Required
Active Workflows
Showing 1-6 of 18 workflows
High-Risk Transaction Auto-Escalation
Active Transaction Fraud

Automatically routes transactions with risk score >85 to senior analysts with SMS escalation if unacknowledged after 15 minutes.

Created by: senior_analyst • Updated: Feb 14, 2026 • Executed 1,247 times
After-Hours Critical Alert Routing
Active Alert Escalation

Routes critical alerts during non-business hours (10 PM - 6 AM local) to on-call analyst with automatic SMS escalation chain.

Created by: analyst_jane • Updated: Feb 10, 2026 • Executed 89 times
False Positive Pattern Learning
Paused Custom Workflows

Automatically adjusts risk scores for merchants with consistent false positive patterns; triggers rule review when threshold exceeded.

Created by: compliance_officer • Updated: Feb 5, 2026 • Executed 42 times
Geographic Anomaly Auto-Block
Active Transaction Fraud

Automatically blocks transactions with impossible travel patterns or new high-risk jurisdiction activity pending analyst review.

Created by: analyst_john • Updated: Jan 28, 2026 • Executed 318 times
Compliance Evidence Auto-Collection
Active Compliance Review

Automatically gathers and hashes audit trail evidence for FFIEC, PCI DSS, and GDPR compliance reporting upon case resolution.

Created by: compliance_officer • Updated: Feb 1, 2026 • Executed 156 times
Card Testing Pattern Auto-Response
Active Transaction Fraud

Detects and automatically blocks card testing attacks using velocity checks, IP analysis, and BIN pattern recognition.

Created by: senior_analyst • Updated: Feb 12, 2026 • Executed 218 times
Showing 1-6 of 18 workflows
Visual Workflow Builder
Available Components
Trigger Event
Condition Check
Automated Action
Assign to Analyst
Send Notification
Wait/Delay
External API Call
Decision Point
Workflow: High-Risk Transaction Auto-Escalation
1
Trigger: Risk Score > 85
When transaction risk assessment exceeds threshold
2
Condition: Business Hours?
Check if current time is within analyst working hours
3a
Assign to Senior Analyst
Route to available senior fraud team member
3b
Send SMS to On-Call
Notify on-call analyst via SMS with case details
4
Wait 15 Minutes
Allow time for analyst acknowledgment
5
Escalate to Manager
If unacknowledged, escalate to fraud manager
Workflow Configuration
Workflow Performance Analytics

Workflow efficiency metrics and SLA compliance

Cases processed, avg. handling time, escalation rate
Top Performing Workflows
  • High-Risk Transaction Auto-Escalation 98.2% Success
  • Card Testing Pattern Auto-Response 96.7% Success
  • After-Hours Critical Alert Routing 94.1% Success
Key Performance Indicators
1h 18m
Avg. Time Saved/Case
96.4%
Workflow Success Rate
15.2m
Avg. Handling Time
3.6%
Escalation Rate
Workflow Execution History
Timestamp Workflow Case ID Trigger Status Duration Outcome Actions
2026-02-18 14:22:18 High-Risk Transaction CASE-9876 Risk Score: 92 Completed 1h 24m Blocked
2026-02-18 13:45:09 After-Hours Alert CASE-9875 Critical Alert Completed 42m Approved
2026-02-18 12:30:55 High-Risk Transaction CASE-9874 Risk Score: 88 Escalated 3h 15m Pending Review
2026-02-18 11:17:33 Card Testing Pattern CASE-9873 Velocity Pattern Completed 8m Auto-Blocked
2026-02-18 10:05:22 Geographic Anomaly CASE-9872 Impossible Travel Completed 22m Blocked
2026-02-18 09:42:15 Compliance Evidence CASE-9871 Case Resolved Completed 3m Evidence Archived
Showing 1-6 of 3,247 executions
Quick Actions
Create New Workflow

Start from scratch or use a template to build a new automated workflow

Duplicate Workflow

Create a custom variant of an existing workflow for specialized use cases

Export/Share

Export workflows for backup, sharing with other teams, or audit purposes

Workflow Templates
Pre-Built Templates
High-Risk Transaction Escalation
Auto-route high-risk cases with SMS escalation
After-Hours Alert Routing
Route critical alerts to on-call staff
Compliance Evidence Collection
Auto-gather audit trail for regulatory reports
Card Testing Auto-Response
Detect and block card testing attacks
Compliance & Audit Trail
Regulatory Alignment
  • FFIEC CAT - Automated control testing and documentation
  • PCI DSS Requirement 12.10 - Incident response automation
  • GDPR Article 30 - Automated records of processing activities
  • SOX Section 404 - Automated internal controls documentation
  • Central Bank Circular 1112 (Philippines) - Automated fraud reporting
COMPLIANT
Audit Trail Summary (Last 30 Days)
3,247
Workflow Executions Logged
100%
Step Logging Integrity
7 Years
Retention Period
0
Unauthorized Modifications